New York, U.S., Nov. 15, 2022 (GLOBE NEWSWIRE) — The Global Janitorial Services Market Size was valued at USD 750.80 million in 2021, while post-COVID revenue is projected at USD 1190.89 million by 2030. During the period 2021-2030, the CAGR is expected to be 6.10% . Asia-Pacific is expected to experience the fastest growth over the forecast period. The presence of high net worth individuals in countries like India, China, and Japan is helping the market grow.
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The growth of the janitorial services industry is mainly driven by the increase in disposable incomes and markets. The expansion of the network of concierge service providers, as well as collaboration with hotels, restaurants and transport providers, will ensure that specific customer tasks run smoothly and efficiently. These variables help providers meet customer needs, deliver requested services, and earn customer trust. Major industry players are focusing their efforts on improving their business operations by introducing a new model of janitorial services in the market.
Many hotels/resorts offer concierge services on their premises or on a network of sites. This allows them to reach customers and provide them with additional services, mobile applications for direct correspondence and more tailored and personalized service. The recent adoption of mobile technology by hotel marketers has prompted many hotel brands to use their own or third-party concierge solutions to drive room service orders and facilitate communication with staff in an effort to personalize even more the stays of the customers.
Airbnb, a game-changer in the hospitality industry, has also made inroads in the concierge industry. Airbnb now connects travelers who want to live like a local with an Airbnb concierge to ensure they receive the best service they deserve. This service is available to Airbnb guests at all times while staying at an Airbnb property. 24 hours a day, seven days a week, allowing guests to sit back, relax and enjoy their stay while letting someone else take care of the details.
Browse key industry information spread across 209pages with 118 market data tables and The figures & graphics of the report”Global Janitorial Services Market Size, Sharing & Trending, COVID-19 Impact Analysis Report, By Type (Lifestyle Concierge, Medical Concierge, Business Concierge & Others), By End User (Corporate & Personal), By Operation (Service Packages) membership and on-demand) and by region (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa), Analysis and forecast 2021 – 2030 in detail with the table of contents.
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Concierge services have evolved to meet the needs of a new era and to increase guest satisfaction. Several hotels have created their own concierge brand as they look to the future of the industry. The hotel of the future could be entirely managed by robots. Various hotels have implemented technology service strategies including adding eHost to their technology advancements. eHost is a full virtual concierge service used by a number of hotels. eHost is accessible through each hotel’s free high-speed Internet access system and serves as a concierge service for guests 24 hours a day, seven days a week. Guests can learn about local attractions, restaurants, shopping , transport, local events and wealth, as well as the history of the hotels. Keeping up with technology is a challenge.
Concierge systems in hotels can be enhanced by incorporating an expert system that uses artificial intelligence. Artificial intelligence can complement human intelligence by enabling a concierge to work more efficiently. In a full-service hotel, the concierge is a key point of contact for guests. The concierge responds to guest needs by providing information on concerts, tours, restaurants, and other activities. Existing Electronic Concierge Systems Different levels of complexity have been installed in hotel electronic concierge systems. The Hyatt-Regency in Los Angeles, for example, has installed a free video concierge service in each of its rooms. This is an interactive system for in-room TV screens that provides information about the hotel and its facilities and services.
On-demand concierge services are gaining traction with consumers because they allow them to pay for only what they want and reduce the burden of annual contracts, fees, and membership. The on-demand concierge market is becoming a more popular option as more people recognize the need to recoup lost time, productivity, and peace of mind. An emerging set of companies with similar models populate the on-demand economy: inventory and selection are available to consumers anytime and from anywhere, through digital devices ranging from desktop computers to smartphones. On-demand delivery takes place in a short period of time, ranging from less than an hour to no more than a day after ordering. Rather than working for a hotel or resort to guide customers in finding services, the on-demand personal concierge works one-on-one with customers.
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An on-demand personal concierge, as opposed to a hotel concierge, goes beyond recommendations by running errands, making appointments, and making purchases for the needs of the customer. Some customers combine the functions of a professional personal assistant and a personal concierge, asking the assistant to help with business tasks as well as personal errands seven days a week. Airline apps and third-party apps offer pre-departure on-demand options for travel industry passengers. On-demand entertainment is increasingly common in aircraft cabins, and the introduction of on-board streaming content offers hungry consumers on-demand movies, music and TV while opening up the band necessary bandwidth for other Wi-Fi users.
Key companies and recent developments: The report also provides elaborate analysis focusing on current business news and developments, including product development, innovations, joint ventures, partnerships, mergers and acquisitions, strategic alliances, and others. This helps to assess the overall competition in the market.
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